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| Subject: FIVE TIPS FOR EMPLOYEE RECOGNITION Sat Jan 19, 2008 9:26 am | |
| You are here: About>Business & Finance>Human Resources> HR Management: FAQs/Basics> Most Recent Articles/Sites> Five Tips for Effective Employee Recognition: How to Reward, Recognize, Award, and Thank People Successfully Human Resources Business & Finance Human Resources Essentials HR / Management Site Guide; Glossary Interview Tips/Questions; Resume Review Free Policy Samples, Checklists, Forms Top 10 Toughest Questions - Answered Develop Job Descriptions - Free Samples HR Offers Recognition Reward Employee Recognition Reward Schemes Employee Retention Employee Reward What are offers? Topics HR Management: FAQs/Basics Career / Self Development Change Management / Culture Communication Employee Recognition Employee Retention Management / Leadership Motivation / Work Quotes Performance Management Policies / Laws / Samples Recruiting / Staffing Salary / Benefits Team Building / Work Teams Bad Boss / Difficult People Training / Icebreakers Buyer's Guide Top 10 Management Books for the Human Resources Book Shelf Top Team Building Books to Accelerate Your Success Toss Out Your Dusty Old Appraisal System Reward, Recognition, and Thank You Ideas All Guide Recommended Picks Tools Find a Job Get a Quote Yellow Pages Forums Most Popular Articles Latest Articles Help Advertisement
Newsletters & RSS Email to a friend Print this Page Submit to DiggSuggested Reading Employee Recognition Rocks: Kick Employee Recognition Up a Notch Top Ten Ways to Show Appreciation How to Gift the Boss or a Special Coworker Suggested Reading Top Picks for Giving and Getting Reward, Recognition, Award, and Thank You Ideas What People Want From Work: Employee Motivation and Positive Morale Recent Discussions Need help entering HR HI! FRIENDS ! Workplace Cliques Most Popular Work Dress Code How to Ask for a Pay Raise Twelve Tips for Team Building Difficult People Job Interview Tips Five Tips for Effective Employee Recognition From Susan M. Heathfield, Your Guide to Human Resources. FREE Newsletter. Sign Up Now! How to Reward, Recognize, Award, and Thank People Successfully Employee recognition is not just a nice thing to do for people. Employee recognition is a communication tool that reinforces and rewards the most important outcomes people create for your business. When you recognize people effectively, you reinforce, with your chosen means of recognition, the actions and behaviors you most want to see people repeat. An effective employee recognition system is simple, immediate, and powerfully reinforcing.
When you consider employee recognition processes, you need to develop recognition that is equally powerful for both the organization and the employee. You must address five important issues if you want the recognition you offer to be viewed as motivating and rewarding by your employees and important for the success of your organization.
The Five Most Important Tips for Effective Recognition You need to establish criteria for what performance or contribution constitutes rewardable behavior or actions.
All employees must be eligible for the recognition.
The recognition must supply the employer and employee with specific information about what behaviors or actions are being rewarded and recognized.
Anyone who then performs at the level or standard stated in the criteria receives the reward.
The recognition should occur as close to the performance of the actions as possible, so the recognition reinforces behavior the employer wants to encourage.
You don't want to design a process in which managers "select" the people to receive recognition. Sponsored Links Do It Yourself HR Forms Easy Employment Applications, Personnel Forms & More. Learn More! www.SmartDraw.com/HR
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DF DesigNet DesigNet solves complex fluid flow problems easily. Award Winning www.abzinc.com This type of process will be viewed forever as "favoritism" or talked about as "it's your turn to get recognized this month." This is why processes that single out an individual, such as "Employee of the Month," are rarely effective. A Working Example of Successful Recognition A client company established criteria for rewarding employees. Criteria included such activities as contributing to company success serving a customer without being asked to help by a supervisor. Each employee, who meets the stated criteria, receives a thank you note, hand-written by the supervisor. The note spells out exactly why the employee is receiving the recognition.
The note includes the opportunity for the employee to "draw" a gift from a box. Gifts range from fast food restaurant gift certificates and candy to a gold dollar and substantial cash rewards. The employee draws the reward, so no supervisory interference is perceived. A duplicate of the thank you note goes into a periodic drawing for even more substantial reward and recognition opportunities.
More Tips About Recognition and Performance Management If you attach recognition to "real" accomplishments and goal achievement as negotiated in a performance development planning meeting, you need to make sure the recognition meets the above stated requirements. Supervisors must also apply the criteria consistently, so some organizational oversight may be necessary.
The challenge of individually negotiated goals is to make certain their accomplishment is viewed as similarly difficult by the organization for the process to be a success.
People also like recognition that is random and that provides an element of surprise. If you thank a manufacturing group every time they make customer deliveries on time with a lunch, gradually the lunch becomes a "given" or an entitlement and is no longer rewarding.
In another organization, the CEO traditionally bought lunch for all employees every Friday. Soon, he had employees coming to him asking to be reimbursed for lunch if they ate lunch outside of the company on a Friday. His goal of team building turned into a "given" or an entitlement and he was disappointed with the results.
There is always room for employee reward and recognition activities that generally build positive morale in the work environment. The Pall Corporation, in Ann Arbor, MI, has had a "smile team" that meets to schedule random, fun employee recognition events. They have decorated shop windows, with a prize to the best, for a holiday.
They sponsor ice cream socials, picnics, the "boss" cooks day, and so on, to create a rewarding environment at work. Another company holds an annual costume wearing and judging along with a lunch potluck every Halloween. Rewards and recognition that help both the employer and the employee get what they need from work are a win-win situation. Make this the year you plan a recognition process that will "wow" your staff and "wow" you with its positive outcomes. Avoid the employee recognition traps that:
single out a few employees who are mysteriously selected for the recognition, sap the morale of the many who failed to understand the criteria enough to compete and win, and sought votes or other personalized, subjective criteria to determine winners. Suggested Reading Employee Recognition Rocks: Kick Employee Recognition Up a Notch Top Ten Ways to Show Appreciation How to Gift the Boss or a Special Coworker Suggested Reading Top Picks for Giving and Getting Reward, Recognition, Award, and Thank You Ideas What People Want From Work: Employee Motivation and Positive Morale Recent Discussions Need help entering HR HI! FRIENDS ! Workplace Cliques Related Articles The Power of Positive Emplo... Employee Recognition Rocks: Kick Emplo&#... Provide Motivational Emplo ... Provide Motivational Emplo ... Rewards, Recognition, Awar... Sponsored Links Real Mind Power Do Anything You Want, Achieve All Your Desires - Quickly And Easily www.realmindpowers.com
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